Responsible Gaming
At Colosseum Casino, we are committed to promoting responsible gaming and ensuring that our platform remains a safe and enjoyable environment for all players. This page outlines the tools, resources, and policies we have in place to help you gamble responsibly. We encourage you to read this information carefully and use the available tools to stay in control of your play.
Understanding the Risks
Gambling should always be treated as a form of entertainment, not a way to make money. While most players enjoy gambling without problems, it is important to recognise the potential risks. Signs of problem gambling include spending more time or money than intended, chasing losses, lying about gambling habits, or neglecting work, family, or personal responsibilities. If you or someone you know experiences any of these signs, we urge you to seek help immediately.
Player Protection Tools
Colosseum Casino, as part of the Casino Rewards network, provides a range of player protection tools. These tools are designed to help you manage your gambling activity and are available through your account settings. You can set limits on deposits, losses, and session time, or take a cooling-off period. All limits are enforceable once set and can be reduced instantly, but any increase will only take effect after a 24-hour cooling-off period.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit. Once set, you cannot deposit more than the specified amount within the chosen period.
Loss Limits
Loss limits cap the amount you can lose in a given period. This tool helps prevent chasing losses and keeps your spending within affordable boundaries.
Session Time Limits
You can set a maximum length for each gaming session. When the time limit is reached, you will be logged out automatically.
Cooling-Off Periods
If you need a short break from gambling, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to deposit or play.
Self-Exclusion
For players who feel they need a longer break or wish to stop gambling entirely, self-exclusion is available. Self-exclusion permanently closes your account for a minimum of six months, and you will not be able to reopen it during that period. After the exclusion period ends, you may request reinstatement, but a 24-hour cooling-off period applies before the account becomes active again. Self-exclusion applies to all casinos within the Casino Rewards network, meaning you will be excluded from all 30+ linked sites. To initiate self-exclusion, contact our support team via live chat or email.
Age Verification
You must be at least 18 years old to play at Colosseum Casino. We verify the age of all players during the registration process and may request additional identification documents. Underage gambling is illegal and we take our responsibility seriously. If we discover that a minor has created an account, the account will be closed immediately and any winnings forfeited.
Support Organisations
If you feel that gambling is becoming a problem, or if you need advice or support, we encourage you to contact one of the following organisations. These services are free, confidential, and available 24/7.
| Organisation | Contact Details |
|---|---|
| Gambling Helpline New Zealand | Phone: 0800 654 655 |
| Gamblers Anonymous New Zealand | Visit gamblersanonymous.org.nz for meeting details |
| Gambling Therapy | Visit gamblingtherapy.org for online support |
Keeping Gambling Fun
Here are some tips to help you keep gambling enjoyable and under control:
- Set a budget before you start and stick to it.
- Never gamble with money you cannot afford to lose.
- Take regular breaks and do not let gambling interfere with your daily life.
- Avoid chasing losses – accept that losing is part of the game.
- Balance gambling with other hobbies and activities.
Our Commitment
Colosseum Casino is dedicated to providing a fair and responsible gaming environment. Our games are independently audited by eCOGRA for fairness and randomness, and we publish monthly payout reports on our site. We also employ 128-bit SSL encryption and other security measures to protect your personal and financial information. If you have any questions about responsible gaming or need assistance using any of the tools described on this page, please contact our customer support team. We are here to help.
Remember, gambling is meant to be fun. If it stops being fun, it is time to take a break. For more information about our games and policies, you can explore our online pokies or review our terms and conditions.
